Online catalogue
Manage site products, collections and menus. Organise the product and variant information needed for online selling.
Qukest / E-Commerce
Connect online orders. Keep fulfilment organised.
Bring online selling closer to your stock and order-processing team. Organise products, review orders and follow fulfilment through dispatch and returns.
What you can do with E-Commerce
Explore the everyday work this module supports.
Store and branch mapping
Associate sites with the branches that support them. Agree where orders are processed and which locations supply stock.
Customer order processing
Review orders, items, payment information and status, giving the team a common record for each order.
Stock reservations
Connect order handling to inventory holdings and availability. Agree reservation, cancellation and stock-release rules during setup.
Fulfilment and dispatch
Follow fulfilment records, delivery options and dispatch information to see which orders need to move to the next stage.
Returns and follow-up
Maintain order return records and customer information, keeping follow-up connected to the original order.
Shopify data workflows
Use supported Shopify product and inventory exports and order imports. Confirm automatic synchronisation, frequency and additional integration work in the agreed scope.
Retail and wholesale channels
Discuss retail sales and a dedicated wholesale booking site. Hosting, domains and channel-specific requirements are agreed separately.
How the work comes together
An example journey to explore with your team during a demo.
Prepare
Organise products, variants and stock locations for the store.
Receive
Bring the order into the agreed processing workflow.
Fulfil
Review payment and stock, then prepare the order for dispatch.
Follow through
Update fulfilment records and handle returns or queries.
Part of your connected business
E-Commerce works with Inventory for products and availability and Finance for agreed sales and payment records. Integration behaviour depends on the selected store and configuration.
Questions your records help answer
- Which orders need payment or fulfilment attention?
- What items and quantities are required?
- Which orders were dispatched or returned?
- How does demand relate to available inventory?
Bring these to your demo
- Identify stores, channels and fulfilment branches.
- Bring an order, cancellation and return example.
- Confirm import or sync methods and dispatch responsibilities.
Available features depend on the modules, permissions and configuration agreed for your business. We confirm integrations, data preparation, training and any additional development in the implementation scope.
Start with the way you work today.
Walk through a familiar task with us and see how E-Commerce could fit your business.